NeoSoft for Ecommerce and Retail

Your customers are hankering for interactive experiences, and you must provide them with a seamless online buying experience. Start identifying the cause of specific client behaviors, and bid lost conversions farewell.

Your business can without a doubt find ways to improve understanding across a wide range of digital channels and touchpoints, as well as to increase happiness and loyalty.

Reduce cart abandonment rates permanently

Retailers and online stores encounter the problem of shopping cart abandonment frequently all over the world. But that doesn’t imply you have to suffer from this headache as well. NeoSoft provides the resources you need to simultaneously target your visitors with extreme precision and collect feedback in real-time.

Delight your customers at all digital touchpoints

You should be available to your customer at all times, from product searches and search result pages to the actual purchase of an item and after-sales assistance. With NeoSoft, you can collect feedback at crucial times using feedback structures tailored to your most important online buying touchpoints. You should be available to your customer at all times, from product searches and search result pages to the actual purchase of an item and after-sales assistance. With NeoSoft, you can collect feedback at crucial times using feedback structures tailored to your most important online buying touchpoints.

Promote loyalty with individualized digital channels

Create a comprehensive collection of insights about each important segment of your consumer base, then start offering specialized experiences across all of your digital platforms. NeoSoft enables you to compile client information and enhance it with insightful comments. When conducting feedback analysis, using clear dashboards will help identify important trends quickly.